General Conditions

These conditions govern the use of our products and services, ensuring a transparent and equitable relationship.

• Acceptance:
  • Using our products/services implies agreement to these conditions, Privacy Policy, and project-specific contracts.
  • Conditions may be updated with 30-day notice via email or website.
• Services:
  • Include app development, data science, AI/ML, publications, training, and software resale.
  • Digital products delivered via iOS, Android, or web; physical products shipped to specified addresses.
• User Responsibilities:
  • Provide accurate data (e.g., medical records for analytics).
  • Comply with local laws (e.g., data protection).
  • Secure accounts/devices; no unauthorized product modification.
  • Non-compliance may lead to service suspension.
• Intellectual Property:
  • Our software, AI models, and content remain our property; clients receive non-exclusive licenses.
  • Client data remains their property, used only for agreed purposes.
  • Open-source software (e.g., DHIS2) respects original licenses.
• Liability:
  • Limited to fees paid for the service.
  • Our tools support decisions; clinical decisions require licensed professionals.
• Termination:
  • Clients: 30-day written notice, subject to payment for services rendered.
  • Us: For non-payment, breach, or harmful conduct.
  • Digital access revoked upon termination; physical products remain client property.
• Force Majeure: No liability for delays due to unforeseen events (e.g., natural disasters, network outages).
• Applicable Law:
  • Guinea law for Guinea-based services.
  • New Jersey law for USA-based services.
  • Specified in contracts for international clients.
• Dispute Resolution:
  • Amicable negotiation first, then mediation, then arbitration in Conakry or Trenton.
  • Each party bears own costs unless arbitrator rules otherwise.